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If you are looking for a job in customer service, you want your resume to show off your skills and help you stand out from the crowd. There is a lot of competition for good customer service jobs with companies offering competitive pay and a positive working environment. You can get yourself noticed and get on the path towards a dream job in customer service by making sure your resume is comprehensive and informative.

So, what might your resume be missing? Some of the key components that are frequently left off of customer service resumes include:

  • An objective. Your resume should include an objective at the top so hiring managers can immediately see if your career trajectory aligns with open positions in their organization. Hiring managers will be happy to see what your long-term goal is so they can best determine if you’re a good fit for their organization.
  • A demonstration of your skills. You want to lay out all of the different soft and hard skills that you bring to the table. Explain what you have learned in your academic and professional life. Detail what technologies you can use, what programs you are adept in and what talents you have that can add value to the company.
  • An overview of accomplishments: You want to show how your skills and abilities have provided concrete results for your past employers. For example, if you helped increase sales or customer satisfaction, or if you earned awards in your previous position, provide details about these accomplishments. The more specific you can be about your results, and the more objective proof of your success you can provide, the stronger your resume will be.

A great resume can help you to get an interview, but you need to get your resume in front of the right people. The best option to jump-start your search for customer service jobs is to work with a staffing service which can get your resume in front of top companies hiring in your area. IES Custom Staffing helps job seekers find customer service work in Boise, Idaho Falls, and Twin Falls, Idaho, as well as in Clearfield, Utah. Call us today to find out how we can assist you.

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