Companies need to make sure they are fully staffed in order to meet or exceed customer expectations and in order to grow. But, as your company changes, your staffing needs will also change with it – and sometimes it is hard to know when it is time to add new team members.
If you aren’t sure if it is time for your business to bring in some new blood, look for these red flags that indicate it’s definitely time to start hiring:
- Your customer service is slipping: The last thing you want is to disappoint your customers or to provide service below the levels that your clients have come to expect. As soon as you notice that calls are taking longer to return or that customers aren’t getting the attention they deserve, it’s time to expand your staff before you hurt your business reputation.
- Your employees are overwhelmed: When you have too few employees, the workers you do have may end up feeling overworked. Unfortunately, this can lead to mistakes. It can also frustrate your staff members and cause an increase in turnover. The last thing you want is your skilled staff to leave so you end up even more shorthanded – so make sure you bring on new staff members before your current staff gets frustrated with the levels of work they’re expected to do. After all, it’s not fair to ask them to pick up the slack.
- High value employees are doing low value work: When you have productive employees who make money for your business, it’s a big waste of time to have them doing work below their level. This can also hurt your bottom line as they have less time to do what they excel at.
If you find that it is definitely time for your company to hire some new people to fill out your staff, it’s imperative that you find the right workers to complete your team. IES Custom Staffing can help you to find qualified candidates who will be the perfect fit for your organization. Contact our staffing professionals today to find out more about how we can help you with your hiring process.